We sell services, not physical goods, so nothing is shipped. Sessions are held onsite or online, and deliverables are sent by email.
Last updated: 23 October 2026
1. How we deliver
- Sessions are held onsite at your premises within Klang Valley (Kuala Lumpur, Selangor, Putrajaya), or online by video call.
- Outside Klang Valley (Kuala Lumpur, Selangor, Putrajaya), sessions are held online unless we agree otherwise in writing.
- Reports, plans, SOPs and templates are sent by email as digital files (PDF, Word, Excel or Google Sheets).
2. After you order and pay
- When you place your order, you’ll receive an order confirmation by email with our bank account details and your order reference.
- Once your bank transfer arrives, we confirm your payment by email. We schedule your service only after this confirmation.
- We’ll then contact you within 2 working days to schedule your first session or project kickoff.
3. Timelines
- Each package page shows its duration, such as 1 month for Silver or 2–3 weeks for a business plan.
- Timelines start from your first session or kickoff.
- They depend on you providing the information listed under “You provide” on the package page.
4. Delays
- If we expect a delay on our side, we’ll tell you in advance and agree a new date with you.
- If information or access from your side is delayed, the timeline moves back by the same amount.
5. Contact us
- Gusto Style Sdn. Bhd. (202601003366 / 1665463-X)
- F-2-43, Blok F, Taipan Damansara 2, Jalan PJU 1A/3, Ara Damansara, 47301 Petaling Jaya, Selangor
- Phone: 011-39033919
Email: info@gusto-style.com