Policy

Terms & Conditions

Last updated 23 October 2026

These terms apply when you buy any service from Gusto Style Sdn. Bhd. on gusto-style.com. By placing an order, you agree to them.

Last updated: 23 October 2026

1. About us

Gusto Style Sdn. Bhd. (202601003366 / 1665463-X) is a company registered in Malaysia. Our registered office is at F-2-43, Blok F, Taipan Damansara 2, Jalan PJU 1A/3, Ara Damansara, 47301 Petaling Jaya, Selangor. We provide business support services, including general business advisory, management support, strategic planning and operational support.

2. Our services

  • Each service’s scope, duration, deliverables and price are shown on its package page.
  • Work outside that scope is quoted separately and needs your written approval before we start.

3. Prices and payment

  • All prices are in Malaysian Ringgit (RM). Any applicable tax is shown at checkout.
  • Payment is by bank transfer only. When you place your order, the website shows you our bank account details and your order reference (for example GS-2610-0001), and we email them to you as well.
  • Please transfer the full amount within the holding period shown on your order page (normally 3 working days), quote your order reference, and send us the transfer receipt by WhatsApp or email.
  • Your order is confirmed once we receive your payment. We’ll confirm by email and then schedule your service as set out in our Service Delivery Policy.
  • If we don’t receive payment within the holding period, your order expires automatically. We send a reminder email the day before it expires. You can simply place a new order.
  • Your order confirmation email and our payment-received email together serve as your receipt. A tax invoice is available on request.

4. Scheduling and delivery

How and when we deliver each service is set out in our Service Delivery Policy.

5. Your responsibilities

  • Give us accurate, complete information and the access listed under “You provide” on each package page.
  • Attend scheduled sessions, or reschedule with at least 24 hours’ notice.
  • You remain responsible for the decisions you make and how you run your business.

6. Cancellation, termination and refunds

Cancellations and refunds follow our Refund & Cancellation Policy. Either side may end a service in writing if the other seriously breaches these terms and doesn’t fix it within 7 days. Fees for work already delivered remain payable.

7. Nature of our advice

  • We give general business advice based on the information you provide.
  • We don’t provide legal, tax, audit or licensed financial advice. Where you need it, we’ll suggest you consult a licensed professional.
  • We work to a professional standard, but we can’t guarantee specific results, such as sales growth or loan approval.

8. Limitation of liability

  • To the extent the law allows, our total liability for any claim about a service is limited to the fees you paid for that service.
  • We aren’t liable for indirect losses, such as lost profits or lost business opportunities.

9. Confidentiality

We keep your business information confidential and use it only to deliver your service. We can sign a non-disclosure agreement on request.

10. Intellectual property

  • Once you’ve paid in full, you may use the deliverables we prepare for you within your business.
  • Our own templates, tools and methods remain our property.

11. Privacy

We handle your personal data as described in our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order applies to that order.

13. Governing law

These terms are governed by the laws of Malaysia. The Malaysian courts have jurisdiction over any dispute.

14. Contact us

  • Gusto Style Sdn. Bhd. (202601003366 / 1665463-X)
  • F-2-43, Blok F, Taipan Damansara 2, Jalan PJU 1A/3, Ara Damansara, 47301 Petaling Jaya, Selangor
  • Phone: 011-39033919
  • Email: info@gusto-style.com